Terms and Conditions

Yellow Pine Floral

Effective Date: June 8, 2026

Welcome to Yellow Pine Floral. These Terms and Conditions (“Terms”) govern your use of our website (the “Site”) and the purchase of our products. By accessing or using the Site, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Our Products

Yellow Pine Floral grows and sells high-quality, seasonal cut flowers including Ranunculus, Lisianthus, Dahlias, Zinnias, and other carefully curated stems on our small-scale farm in Illinois. All flowers are perishable and subject to natural variation in bloom stage, color, and availability due to growing conditions, weather, and seasonality. We make every effort to offer the freshest blooms possible. We reserve the right to make substitutions of equal or greater value based on availability, seasonality, or quality. We will make every effort to match the overall aesthetic and value of your order. We do not guarantee a specific vase life. Flower longevity depends on many factors including proper care, water quality, temperature, and handling after pickup. We provide general care instructions, but results may vary.

2. Orders and Pricing

All orders are subject to acceptance and availability. Prices are listed in U.S. dollars and are subject to change without notice. Orders are for local pickup only at this time. We do not offer shipping. Payment is required at the time of order or pickup, depending on the arrangement. We accept major credit cards and other payment methods as offered. We reserve the right to cancel or modify any order at our discretion (e.g., due to supply limitations or suspected fraud).

3. Pickup and Collection

Pickup details (date, time, and location) will be confirmed with you after ordering. Please arrange pickup promptly. Flowers are perishable and should be collected at the agreed time for best quality. We are not responsible for flowers that decline if not picked up as scheduled or if left in extreme temperatures after pickup.

4. Sales Tax

All prices displayed on the Site are exclusive of applicable sales tax. As an Illinois-based business, we are required to collect and remit Illinois Retailers’ Occupation Tax (and any applicable local taxes) on orders picked up in Illinois. Sales tax will be calculated and added at checkout or at the time of pickup based on the applicable rate at our farm location.

5. Returns, Refunds, and Cancellations

Because our flowers are perishable: We generally do not accept returns or offer refunds once flowers have been picked up. Cancellations are accepted only if requested before your order has been harvested or prepared. Please contact us as soon as possible. If flowers are significantly compromised at the time of pickup due to our error, please notify us immediately. We will evaluate each case individually and may offer a replacement (if available), partial refund, or store credit at our sole discretion.

6. Customer Responsibilities

You agree to: Provide accurate contact and order information.

Pick up your order at the agreed time and location.

Follow proper flower care instructions to maximize vase life.

7. Intellectual Property

All content on the Site (text, images, logos, etc.) is the property of Yellow Pine Floral and protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without prior written permission.

8. Poisonous Plants Disclaimer

Some flowers, plants, and foliage offered by Yellow Pine Floral may be toxic or poisonous if ingested, inhaled, or otherwise mishandled by humans or animals. Toxicity levels can vary, and certain species may cause skin irritation, allergic reactions, illness, or more serious harm. Yellow Pine Floral does not accept any responsibility or liability for any harm, injury, illness, or damage resulting from the purchase, handling, ingestion, or use of our flowers or plants. It is your responsibility to research the specific varieties you purchase, take appropriate safety precautions (especially around children and pets), and ensure they are kept out of reach of animals and young children. By purchasing from us, you acknowledge this warning and assume all risks associated with the potential toxicity of the flowers and plants. We are not liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to severe weather, frost, drought, pests, disease, acts of God, or supply chain disruptions affecting flower availability. Certain flowers may cause allergic reactions or sensitivities in some individuals. It is your responsibility to be aware of any allergies before purchasing.

9. Disclaimers and Limitation of Liability

We provide the Site and products on an “as is” and “as available” basis. To the fullest extent permitted by law, Yellow Pine Floral shall not be liable for any indirect, incidental, consequential, or punitive damages. Our total liability shall not exceed the amount paid for the specific order in question. You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, or impair the Site.

10. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts located in Illinois.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes constitutes your acceptance of the updated Terms.

12. Privacy and Data Protection

Your privacy is important to us. Please review our separate Privacy Policy [link it when you create one] for details on how we collect, use, and protect your personal information. By using the Site, you consent to our data practices as described in the Privacy Policy.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Yellow Pine Floral

andrea@yellowpinefloral.com

These Terms constitute the entire agreement between you and Yellow Pine Floral... If any provision is found invalid, the remaining provisions remain in full force.